AI chatbot for your company website

What does an AI website chatbot do?

An AI chatbot is a chat window on your website that answers customers’ questions based on your own materials: your offer, price list, FAQ, terms and product descriptions. It works around the clock, replies instantly and in the customer’s language. When a question goes beyond the materials, it hands the conversation to you or collects contact details.

What I set up in every chatbot

Answers only from your materials, with a note on where they come from.
An honest “I don’t know”: when information is missing, the chatbot does not guess but suggests getting in touch.
Disclosure that it is an AI: the chatbot introduces itself as an AI assistant in the first message (EU AI Act, Article 50, since 2 August 2026, see the European Commission AI Act Service Desk).
Handover to a human: an enquiry with name and email lands in your inbox or CRM.
Conversation review: you see what customers ask about and what is missing from your website.

What a chatbot is good for, and what it is not

Good for	Better handled differently
questions about your offer, prices, availability, directions	decisions that need human approval (discounts, complaints)
collecting the first details of a quote request	legal or medical advice
answers in several languages	knowledge from hundreds of internal documents (that is an AI knowledge base)

Chatbot or AI knowledge base?

A website chatbot is for customers and draws on a handful of pages of material. An AI knowledge base is for your team and searches many documents: procedures, contracts, manuals, with control over who can see what. If the chatbot needs to complete a task, such as booking a slot, I connect it to an AI agent.

How I set up a chatbot

Call (15 minutes, free): we agree which questions it should answer.
Materials: I gather content from your website and documents, and we fill in the gaps.
Testing: I check the answers on real customer questions before the chatbot goes live.
Support: I update the materials, review conversations and improve answers.

Updated: 10 November 2026 · Tomasz Kamiński

Questions and answers

How much does an AI chatbot for a website cost?

A website chatbot costs PLN 1,490–4,900 net as a one-off, with support from PLN 149 a month. On top of that comes the AI model API, typically a few dozen zloty a month for a small site, within the PLN 50–300 range. The price depends on the amount of material, the number of languages and whether the chatbot should pass enquiries to a CRM.

Does a chatbot have to say that it is an AI?

Yes. Since 2 August 2026, Article 50 of the EU AI Act requires that people know they are talking to an AI. My chatbots introduce themselves as an AI assistant in the very first message. This describes what I do technically and is not legal advice.

Where does the chatbot get its answers?

Only from the materials I give it: your offer, price list, FAQ, terms and product descriptions. It can show which page an answer came from. If something is not in the materials, it says it does not know and suggests getting in touch.

Can the chatbot make things up?

Language models can guess, so I configure the chatbot to answer only from your materials and to refer people to a human when information is missing. Before launch I test it on the questions your customers actually ask.

Does the chatbot work in several languages?

Yes. AI models reply in the customer's language even if your materials are in Polish. If the exact wording in another language matters to you, we also prepare materials in that language.

An AI website chatbot that answers from your own materials